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Eternity Consultants (HK) Limited Ref.no. : DT
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Company Description
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ETERNITY CONSULTANTS (HK) Ltd is one of the leading licensed recruitment companies in Hong Kong, we specialize in servicing all levels of employment on permanent and temporary placement, have rich experience specific in thorough assessment & effective short-listing, with huge up-to-date database of candidates, we can react to recruit promptly.

The mission of Eternity is to provide best recruitment services for both our corporate clients and job seekers in career development. We continue to deliver what is promised, and strive to add value beyond with is expected.

Please visit our website www.hketernity.com for details.

Employment Agency License # 61814.

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Senior Engineer - Customer Quality

Post Date: 12 Mar 2021

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Job Description Our client, which is a listed corporation in US (Nasdaq). It provides electronic products and is looking for qualified candidates to fill the following position: Benefit: 5 Day work, Double Pay, Bank Holiday, Medical, 14AL Duties: P Maintain tracking list of customer complaints and RMA and report status P Handling complaint and RMA end-to-end process P Support Sales in customer communication on complaints/feedbacks, like prepare 8D report with team P Coordinate failure analysis, root cause hunting and implementation of resolution P Participate FMEA ( system, design and process) Requirements: P University graduate in Engineering disciplines P Minimum 5-year experience of customer service or customer quality role in electronic manufacturing environment, preferred in mobile industry P Sound experience in complaint handling and problem-solving tools P Hands-on experiences with FMEA, 8D, Ishikawa, Fault Tree P Good communication and coordination skills and able to communicate to people in all levels
@  Qualification  Degree
@  Yr(s) Exp  5 year(s)
@  Job Location  N/A
@  Work Location  Hong Kong
@  Monthly Salary  Negotiate
@  Job Type  Permanent

        

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